PRIVACY POLICY

Our Contact Details

Name: EminEmpire Limited

Address: 7 Bell Yard, London, WC2A 2JR

Phone Number: 0800 404 5969

How We Get the Personal Information and Why We Have It

Most of the personal information we process is provided directly by you when you:

• Fill out a contact or inquiry form on our website

• Complete forms through online advertisements, such as Google Ads, Meta (Facebook, Instagram) ads, or other social media platforms

• Subscribe to our newsletter or opt into marketing communications

• Engage with us via phone, email, or during consultations

• Purchase our services (such as web development, graphic design, or digital marketing)

• Interact with our website, social media pages, or advertising campaigns

The Type of Personal Information We Collect

We currently collect and process the following information:

• Personal identifiers and contact details: Such as names, email addresses, phone numbers, company details, job titles, and addresses.

• Business information: Information provided by potential leads, clients, and partners related to their business requirements, project details, or marketing preferences.

• Marketing preferences: Information on whether you have opted in or out of receiving marketing communications.

• Technical data: Such as IP addresses, browser type, device information, and operating system details when you visit our website or interact with our services.

• Financial details (if applicable): Payment information related to any services purchased from us.

• Correspondence: Any details you provide when contacting us via email, forms, or during consultations.

How We Get the Personal Information and Why We Have It

Most of the personal information we process is provided directly by you when you:

• Fill out a contact or inquiry form on our website

• Subscribe to our newsletter or opt into marketing communications

• Engage with us via phone, email, or during consultations

• Purchase our services (such as web development, graphic design, or digital marketing)

• Interact with our website, social media pages, or advertising campaigns

We use the information that you provide for the following purposes:

• To respond to inquiries and provide information about our services

• To fulfill contracts and provide the services you have purchased

• To send marketing emails and SMS communications (with your consent)

• To improve our website, products, and services through data analysis

• To send you updates about promotions, new services, or industry insights

• To comply with legal or regulatory requirements

Lawful Bases for Processing Personal Information

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• (a) Your consent – For sending marketing communications (email or SMS). You can withdraw your consent at any time by contacting us at info@eminempire.com or using the unsubscribe link in our emails.

• (b) Contractual obligation – To fulfill any contracts or agreements made between you and EminEmpire Limited.

• (c) Legitimate interests – To provide relevant services, improve our business, or inform you of related offerings where we believe this will be beneficial.

How We Store Your Personal Information

Your information is securely stored using industry-standard security measures.

We use secure platforms, including cloud services, customer relationship management (CRM) tools, and email marketing systems, to store and process your data. We ensure that these platforms comply with UK data protection laws and implement measures to protect your information from unauthorized access, loss, or misuse.

For online payments, we may use third-party payment gateways that comply with the standards set by PCI-DSS to ensure secure handling of payment information.

Data Sharing and Third-Party Services

We may share your information with trusted third-party providers, such as:

• CRM and marketing platforms for managing customer data and sending marketing communications

• Payment processors (if applicable) for handling payments

• Analytics providers to help us understand and improve our services

We do not sell or share your information with third parties for their marketing purposes. However, we may disclose your personal information if required by law or in response to legal requests.

Your Data Protection Rights

Under UK data protection law, you have the following rights:

• Your right of access – You have the right to request copies of your personal information.

• Your right to rectification – You have the right to ask us to correct any information you believe is inaccurate or incomplete.

• Your right to erasure – You can ask us to delete your personal information in certain situations.

• Your right to restrict processing – You can request that we limit how we use your personal data in certain circumstances.

• Your right to object to processing – You have the right to object to us processing your data in certain cases, including for direct marketing.

• Your right to data portability – You can request that we transfer your data to another organization or directly to you in certain circumstances.

You do not have to pay any fee to exercise these rights. If you make a request, we have one month to respond.

To exercise any of these rights, please contact us at info@eminempire.com.